Bot Setup Guides
Complete configuration guides for all your Superbots
🔐 Before You Begin
Make sure your bots are activated and showing as "Active" in your Customer Portal. You'll need to access each bot's management site through the portal before following these setup guides.
Website Chat Bot
Add AI-powered chat to your website. Handle customer inquiries 24/7 with intelligent responses and seamless handoff to human support.
What you'll learn:
- Installing the chat widget on your site
- Customizing appearance and branding
- Training your bot with your content
- Setting up conversation flows
SMS Bot
Automate SMS conversations with customers. Send campaigns, handle inquiries, and engage via text message with AI assistance.
What you'll learn:
- Setting up your SMS number
- Creating automated workflows
- Configuring message templates
- Tracking delivery and engagement
Email Bot
Automate email responses and customer communications. Never miss an important email with intelligent sorting and AI-generated replies.
What you'll learn:
- Connecting your email inbox
- Setting up auto-response rules
- Creating email templates
- Managing escalations to humans
Sales Bot
Your AI-powered sales assistant. Qualify leads, schedule demos, answer product questions, and help close deals automatically.
What you'll learn:
- Setting up lead qualification criteria
- Configuring product knowledge
- Integrating with your CRM
- Tracking conversion metrics
AI Assistant Bot
Your intelligent internal assistant. Automate tasks, answer team questions, streamline workflows, and boost productivity.
What you'll learn:
- Configuring assistant personality
- Setting up task automation
- Integrating with business tools
- Creating custom workflows
Social Media Chatbot
Automate responses to comments and direct messages on social media. Engage with your audience 24/7 across multiple platforms.
What you'll learn:
- Connecting social media accounts
- Setting up auto-reply rules
- Managing comments and DMs
- Configuring sentiment analysis
Social Media Posting Bot
AI-powered content creation and posting. Generate engaging posts, schedule content, and maintain consistent social media presence.
What you'll learn:
- Setting up content generation
- Scheduling posts across platforms
- Defining your brand voice
- Analyzing post performance
Staff Training Bot
Train your team with AI-powered learning. Create courses, track progress, quiz employees, and ensure consistent onboarding.
What you'll learn:
- Creating training modules
- Setting up quizzes and assessments
- Tracking employee progress
- Automating onboarding workflows